Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anthonyspizzas.digital, place an order, sign up for promotions, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

This Privacy Policy applies to all personal information collected through our website, mobile experiences, email, telephone interactions, in-store data collection, and any other services we provide (collectively, the "Services"). By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States, committed to delivering high-quality coal fired pizza and exceptional dining experiences to our customers. For the purposes of this Privacy Policy, Anthony's Coal Fired Pizza acts as the data controller responsible for your personal information.

2. Information We Collect

We collect information about you in various ways when you interact with our website and Services. The categories of personal information we may collect include the following:

2.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our loyalty program, or contact us directly, we may collect:

• Full name
• Email address
• Telephone number
• Billing and delivery address (street address, city, state, ZIP code)
• Date of birth (for age verification and birthday promotions)
• Username and password (for account creation)
• Profile picture (if voluntarily submitted)

2.2 Payment and Financial Information

When you make purchases through our website, we collect payment information necessary to process your transaction. This may include:

• Credit or debit card details (processed securely through our payment processors)
• Billing address
• Transaction history and order details

Please note that we do not directly store full credit or debit card numbers on our servers. Payment processing is handled by trusted, PCI-DSS compliant third-party payment processors.

2.3 Usage Data and Website Activity

Whenever you visit anthonyspizzas.digital, our servers and analytics tools may automatically collect certain information about your interaction with our website, including:

• Internet Protocol (IP) address
• Browser type and version
• Operating system
• Pages viewed and time spent on each page
• Referring URLs (the website that directed you to ours)
• Links clicked and features used
• Date and time of your visit
• Search queries entered on our website
• Shopping cart contents and abandoned cart information

2.4 Device Information

We may collect information about the device you use to access our Services, including:

• Device type (desktop, tablet, smartphone)
• Unique device identifiers
• Mobile network information
• Hardware model and software configuration
• Screen resolution and display settings

2.5 Location Data

With your consent or as permitted by applicable law, we may collect geolocation data to help you find the nearest Anthony's Coal Fired Pizza location, provide localized menu options, and improve delivery services. You may disable location tracking through your device settings at any time.

2.6 Communications Data

If you contact us by email, telephone, live chat, or through our contact form, we may collect and retain records of those communications, including the content of your messages, your contact details, and our responses to you.

2.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities over time and across different websites. For full details, please refer to Section 8 – Cookie Usage of this Privacy Policy.

2.8 User-Generated Content

If you submit reviews, feedback, comments, or photos through our website, social media pages, or third-party review platforms that we monitor, we may collect and use that content in connection with our business activities.

2.9 Information Collected Offline

We may also collect personal information in-store, during catering inquiries, loyalty program sign-ups at physical locations, contests, sweepstakes, or other in-person events sponsored by Anthony's Coal Fired Pizza.

3. How We Use Your Information

We use the personal information we collect for a variety of business and operational purposes. The legal basis for our processing activities in the United States is generally grounded in your consent, contractual necessity, legitimate business interests, or compliance with applicable law.

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and reservations
• Managing your online account and loyalty program membership
• Communicating with you about your orders, including confirmations, updates, and delivery status
• Processing payments and refunds
• Providing customer support and responding to your inquiries

3.2 Marketing and Promotional Communications

• Sending you promotional emails, SMS messages, or push notifications about our menu, special offers, discounts, and events — subject to your consent or opt-in
• Administering contests, sweepstakes, surveys, and loyalty reward programs
• Personalizing your experience based on your order history and preferences
• Displaying targeted advertisements on our website and third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email, replying "STOP" to SMS messages, adjusting your account notification preferences, or contacting us directly at [email protected].

3.3 Analytics and Service Improvement

• Analyzing website traffic, user behavior, and purchasing trends to improve our Services
• Conducting internal research and development for new menu items and features
• Testing and debugging technical issues on our website
• Monitoring website performance and security

3.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations
• Responding to legal requests, subpoenas, or court orders
• Protecting the rights, property, or safety of Anthony's Coal Fired Pizza, our customers, and the public
• Detecting, investigating, and preventing fraud, unauthorized access, and other illegal activities
• Enforcing our Terms of Service and other legal agreements

3.5 Business Operations

• Managing supplier and partner relationships
• Planning staffing, inventory, and business strategy based on aggregated data insights
• Facilitating business transactions such as mergers, acquisitions, or asset sales

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own independent marketing purposes. However, we may share your information with trusted partners and service providers in the following circumstances:

4.1 Service Providers and Vendors

We engage third-party companies to perform services on our behalf, including:

• Payment processors — to securely handle credit card and electronic payment transactions
• Delivery partners — to fulfill food delivery orders
• Email and SMS marketing platforms — to send promotional and transactional communications
• Website analytics providers — such as Google Analytics, to analyze website usage
• Cloud hosting and IT service providers — to store and manage data infrastructure
• Customer support tools — to manage and respond to customer inquiries
• Loyalty program administrators — to manage rewards and promotions

These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain appropriate security measures.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law, including in response to:

• Subpoenas, court orders, or legal proceedings
• Requests from federal, state, or local government agencies
• Investigations of fraud, illegal activity, or violations of our Terms of Service
• Situations involving an imminent threat to public safety

4.3 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of its assets, your personal information may be transferred to the successor entity. We will notify you via email or prominent notice on our website prior to any such transfer and before your information becomes subject to a materially different privacy policy.

4.4 Affiliated Companies

We may share your information with affiliated entities within our corporate family to the extent necessary for operational, administrative, or marketing purposes, subject to this Privacy Policy.

4.5 Aggregated or Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes without restriction.

5. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under applicable United States privacy laws. We honor all legally required rights and have established processes to accommodate your requests.

5.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a resident of California, you have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request information about what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information in the traditional sense, to the extent our sharing of data with advertising partners constitutes a "sale" or "sharing" under California law, you have the right to opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information to purposes necessary for providing our Services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a request under California law, please contact us at [email protected] with the subject line "California Privacy Request." We will respond to verifiable consumer requests within 45 days, with the possibility of an extension as permitted by law.

5.2 General Privacy Rights for All U.S. Residents

Regardless of your state of residence, we provide the following rights to all customers as a matter of policy:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate information in your account or records.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain records.
• Right to Portability: You may request that we provide your personal data in a structured, machine-readable format where technically feasible.
• Right to Opt-Out of Marketing: You may withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to file a complaint with the relevant data protection or consumer protection authority in your state.

5.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request by:

• Email: [email protected]
• Website: anthonyspizzas.digital

We may need to verify your identity before processing your request. Verification may include confirming your email address, order history, or other identifying information. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

6. Data Security

We take the security of your personal information seriously and implement a range of administrative, technical, and physical safeguards designed to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

6.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols.
• PCI-DSS Compliance: Our payment systems adhere to Payment Card Industry Data Security Standard (PCI-DSS) requirements to protect cardholder data.
• Access Controls: Access to personal data is restricted to authorized personnel who require it for legitimate business purposes, using role-based access controls and multi-factor authentication.
• Data Minimization: We collect only the personal information necessary for the purposes described in this Privacy Policy.
• Regular Security Audits: We conduct periodic assessments of our data processing systems and security infrastructure to identify and address vulnerabilities.
• Incident Response: We maintain a data breach response plan that includes notification procedures in compliance with applicable state data breach notification laws.

6.2 Your Responsibility

While we employ rigorous security measures, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to:

• Use a strong, unique password for your Anthony's Coal Fired Pizza account
• Never share your login credentials with others
• Log out of your account after each session, especially on shared devices
• Notify us immediately at [email protected] if you suspect unauthorized access to your account

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When personal information is no longer needed, we will securely delete or anonymize it. If deletion is not immediately possible (for example, because data is stored in backup archives), we will isolate the data from further use and delete it as soon as practicable.

8. Cookie Usage

Our website anthonyspizzas.digital uses cookies and similar tracking technologies to enhance your user experience, analyze website performance, and deliver relevant advertisements.

8.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to recognize your device and remember information about your preferences or past actions.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including session management, shopping cart functionality, and security features. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting aggregated information such as page views, bounce rates, and traffic sources (e.g., Google Analytics).
• Functional Cookies: Remember your preferences such as language, location, and saved items to provide a personalized experience.
• Advertising and Targeting Cookies: Used to deliver relevant advertisements based on your interests and browsing behavior, both on our website and across third-party platforms.

8.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block all third-party cookies
• Clear all cookies when you close the browser

For California residents, you may also opt out of the use of cookies for targeted advertising purposes through the Digital Advertising Alliance's opt-out tool at www.aboutads.info/choices.

For detailed information about our use of cookies, please refer to our full Cookie Policy available on our website at anthonyspizzas.digital.

9. Children's Privacy

Anthony's Coal Fired Pizza does not direct its online Services to children under the age of 13, and we do not knowingly collect personal information from minors under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our systems.

Certain states, including California (under the CPRA) and Virginia (under the VCDPA), extend additional protections to minors between the ages of 13 and 16. We do not knowingly sell or share the personal information of consumers between 13 and 16 years of age without their affirmative opt-in consent.

If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based business, and your personal information is primarily collected, processed, and stored within the United States. Our servers and business operations are located in the United States.

If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to the United States.

In the event that we engage service providers or partners who process data in countries outside the United States, we will take appropriate steps to ensure that such transfers comply with applicable law and that adequate protections are in place for your personal information, including the use of contractual safeguards where required.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery apps, and other external services that are not operated by Anthony's Coal Fired Pizza. When you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy applies only to information collected through anthonyspizzas.digital and our direct Services.

Third-party platforms through which you may interact with us — including but not limited to Facebook, Instagram, Google, Yelp, DoorDash, Uber Eats, and Grubhub — have their own separate and independent privacy policies. We encourage you to review those policies before submitting any personal information through those platforms.

12. FTC Compliance and Consumer Protection

Anthony's Coal Fired Pizza operates in compliance with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce, including those related to privacy and data security. We adhere to the following principles:

• Transparency: We clearly disclose our data collection and use practices in this Privacy Policy.
• Choice: We provide you with meaningful choices about how your personal information is used, including opt-out mechanisms for marketing communications.
• Data Security: We maintain reasonable and appropriate security measures to protect your personal information.
• Accountability: We take responsibility for the personal information under our control and have designated privacy contacts to handle inquiries and complaints.

If you believe that we have engaged in any unfair or deceptive practice regarding your personal information, you may file a complaint with the FTC at www.ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).

13. State-Specific Privacy Rights

In addition to California, several other U.S. states have enacted or are enacting comprehensive privacy legislation. To the extent applicable, we extend the following rights to residents of states with active privacy laws:

13.1 Virginia (VCDPA)

Virginia residents have rights to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt out of targeted advertising and profiling. To exercise these rights, contact us at [email protected].

13.2 Colorado (CPA)

Colorado residents have similar rights including the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, and profiling decisions that produce legal or similarly significant effects.

13.3 Connecticut (CTDPA)

Connecticut residents may access, correct, delete, and obtain a copy of personal data, and opt out of targeted advertising and the sale of personal data.

13.4 Texas, Florida, and Other States

As additional state privacy laws come into effect, we will update our practices and this Privacy Policy accordingly to ensure compliance. Residents of all states are encouraged to contact us with any privacy concerns at [email protected].

14. How to File a Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so we can attempt to resolve the matter directly.

Contact our Privacy Team:
Email: [email protected]
Website: anthonyspizzas.digital

If you are not satisfied with our response, you may escalate your complaint to the following authorities:

• Federal Trade Commission (FTC):
  Website: www.ftc.gov
  Complaint Center: reportfraud.ftc.gov
  Phone: 1-877-FTC-HELP (1-877-382-4357)
• California Attorney General (for California residents):
  Website: oag.ca.gov/privacy
• California Privacy Protection Agency (CPPA):
  Website: cppa.ca.gov
• State Attorney General (all other U.S. states):
  Contact your state's Attorney General office for assistance with privacy complaints under your state's applicable consumer protection laws.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or applicable laws. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated policy on our website at anthonyspizzas.digital with a new "Last Updated" date
• Sending an email notification to registered account holders
• Displaying a prominent notice on our website homepage

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team using the information below:

We are committed to working with you to obtain a fair and rapid resolution to any complaint or concern about privacy. When submitting a privacy inquiry or rights request, please include:

• Your full name and contact email address
• The nature of your request or concern
• Any relevant account or order information (where applicable)
• Your state of residence (for state-specific rights requests)

We aim to respond to all privacy inquiries within 30 days of receipt. For verified consumer rights requests under CCPA/CPRA, we will respond within the statutory 45-day period, with the possibility of an extension of up to an additional 45 days when reasonably necessary and with advance notice.